COMPLETE call center software system. predictive dialer 12 agent server-headsets-agent pcs-cables-tech-train Start Price USD 11,000.00 Current Price USD 11,000.00 Time Left - Bid Count 0 Buy It Now Price USD 16,120.00 Reserve Price - Start Time Sunday, November 16, 2008 End Time Wednesday, November 26, 2008 Location Hays, Kansas See more about 'COMPLETE call center software system. predictive dialer' Description You are bidding on a 12 agent Blue Streak outbound predictive dialer by Orion Communications that will come with a 12 month warranty, 3 months of technical support, training and installation support from the manufacturer.  You will get a new server computer pre-loaded with Microsoft Windows XP Pro and the latest version of the Blue Streak predictive dialer, 12 agent headsets, 15 network cables, 12 used agent computers with Microsoft XP operating system, 12 used mice, 12 used keyboards, a new network switch and used telephone hardware to plug into a T1.  You will need to provide a T1 (or 24 plain old analog telephone lines_and 13 computer screens (monitors).  The computers will be shipped with a clean hard drive and you will need to load the operating systems yourself but all pc's come with the legitimate Windows COA affixed to the computer. UsedDialers.com has been in business and a member of Ebay for over 8 years.  Our feedback is flawless on $50,000.00+ items.  We pay the manufacturer to help you set up the predictive dialer... Not our brother as another Ebay vendor does!  We also include 3 months of techincial support plus installation and training.  Other sellers will include a limited number of hours and demand more money before they finish helping you. We can offer internal financing on this unit.  Please view our other auctions on call center supplies.  Used telephone board comes with a 6 month warranty. Your Blue Streak predictive dialer offers first hello technology, several throttle controls to adjust abandonment rate and speed of calls, call-back scheduler, an amazing scripting editor that is easy to use, agent monitoring and barge-in, agent conferencing with agent release, the most recent version of software and is easily expandable.  Additional agent stations of software are only $300 each. Here is a link to more information on the Blue Streak predictive dialer:  http://www.useddialers.com/New-predictive-dialers.htm 12 Agent Blue Streak Predictive Dialer:   Host Computer:                       Dell with 12 month warranty pre-loaded with operating system and Blue Streak software   Operating System:                   Windows XP Professional   Networking:                            1 x 24 Port switch                                                15 Cat-5e cables up to 25’   Telephone Equipment:              Used Quintum DX 2030 or 2024 to plug into a T1.   Support:                                   3 hour training package from manufacturer on Blue Streak software                                                 Remote installation from the manufacturer on your system once it arrives                                                 3 month manufacturer’s telephone support package   Software:                                 12 agent stations of Blue Streak predictive dialer software pre-loaded onto host computer   Headsets:                                 12 Clearchat Pro usb headsets   Features of the Blue Streak predictive dialer: FTC Compliant:By Law, the dialer has to stay within a 3% abandonment rate, can only drop 3 calls out of 100 made and must play a prerecorded message for each abandoned call.DNC List Scrub:Blue Streak Predictive Dialers are fully compliant with the rules and regulations set forth by the FTC and FCC regarding the National Do Not Call Registry & outbound telemarketing. Following the National Do Not Call Registry is as easy as inserting the disc of do not call phone numbers into the server and clicking one simple button. No more sifting through lead lists and manually removing phone numbers.First Hello Technology:First Hello Technology allows you to hear part of the word "hello" on each of your outbound marketing calls.  This allows your marketers to say:  "Hi, is this Mrs. Smith?" if a woman answers or :  "Hi, is this Mr. Smith?" if a man answers.  Without First Hello Technology your marketer can only say:  "Hi, can I talk to Mr. or Mrs. Smith?".  Dead giveaway that you are a telemarketer or bill collector.Predictive Dialing:Predictive dialers have more telephone lines than agents and uses a complex mathematical formula to "predict" when your agents are going to be available. The predictive dialer will then make phone calls in advance to minimize the time between agents speaking to live prospects.Conference Capability: Add multiple people to a single conversation.Monitor with silent or barge in: Supervisor is able to silently monitor phone calls without the agent or customer knowing they are there. Utilizing the Barge In feature allows the supervisor to enter in on the phone call and speak to both the customer and the telemarketer. Simple Single Page Script Capability:Able to put questions and answers within your agent script to display and capture customer data.Advanced Reporting Module:Allows you to get reports on your agents for better call center management.Advanced Real Time Supervisor Statistics:Supervisor is able to get real stats on your agents.Advanced Scheduling Package:Able to schedule callbacks.Multiple Campaign Capability:You can run more than one campaign at a time.Unlimited Disposition Capability:You can have as many dispositions as you want, and make your own dispositions.Advanced Time Zone Call Time Settings:Able to set what Time Zone you want to call and when you want to call it.Unlimited Scripting Fields:Script can be as long as needed.Advanced Time Zone module:Time Zone module allows you to select both a start and stop time for Time Zones. For example, if the best time to call is between 5:30 PM and 8:30 PM in each time zone, then you would set the system to start calling all Time Zones at 5:30 and quit calling each Time Zone at 8:30 PM. Now you can call the entire United States and only call people when you know they will be at home and answering their phones. Automatic Fax and Email Capable:Automatically sends faxes and/or emails to customers after the call is over. User-Friendly Interface:Blue Streak features very user-friendly and accommodating screen designs in addition to simple on/off dialing.Manual Calling:Callers can make specific outbound calls on the dialer by manually dialing the number while on idle. This can be handy if a caller schedules a callback but may have to leave early before a scheduled call-back or to make other outgoing non-campaign related calls from the dialer.Employee scorecard:Allows for easy rating of agents from supervisors.HorseRacing:A fun way to break the monotony for your employees and increase your call center's productivity. The horse-race is an interactive program within the software pairing each employee to their own corresponding horse which advances as they make sales. Some call centers will really make this a fun addition by displaying the race on a big lcd tv or monitor and giving away prizes. Please feel free to call useddialers.com at:  620.860.4205 with any questions.  View our flawless feedback on $50,000.00+ items on ebay.  Trust our 7 years in business to stand behind your purchase. useddialers@gmail.com Place a Bid!